First and foremost, we strongly recommend to all of our users that the name used at the time of registration is their legal name (as shown in their ID) to avoid verification issues in the future. However, in the event that you have incorrectly specified the account holder's name, then it may be possible to undergo a name correction process.
In order to change your name in the personal data section, please send us the following details to our support team via messenger chats or email at [email protected]
Photo of an additional document (Driver's License / International Passport / Voter's Card) with your correct full name on it
The answer to a secret question (that you have indicated during registration)
A clear reason for the discrepancy in full names on the document and on the Parimatch account.
NOTE:
It may not always be possible to always undergo a name correction process as it is ultimately at the discretion of the verification department